Contact Prime Vitality Health | Schedule a Visit in San Antonio, TX
Schedule a physician house call, refer a patient, or partner with our team. We make it easy to get the care you need — at home, at your facility, or anywhere in the San Antonio area.
Get in Touch with Our Care Team
Multiple ways to connect — choose what works best for you or your facility.
Speak with Our Team
210-251-4911Speak directly with our care team. Available Monday through Friday, 8:00 AM – 5:00 PM. For urgent needs, leave a message and we'll return your call promptly.
Call NowFor Physicians & Facilities
Refer a patient directly from your hospital, SNF, ALF, or practice. Fax clinical records and referral documentation to our secure platform for same-day review by Dr. Goel's care team.
View Referral ProcessGeneral Inquiries
contact@primevitalityhealth.comFor general inquiries, partnership questions, media requests, or non-urgent patient matters. We respond to all emails within one business day.
Send EmailSchedule a Visit or Send a Message
Complete the form below and our team will reach out within one business day to confirm your appointment and verify insurance.
ⓘ This form will be connected to our scheduling platform. Dr. Goel's team will contact you directly.
What to Expect
We make the process as easy as possible — no long wait times, no complex intake forms. Here's what happens after you reach out.
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Response Within 1 Business Day Our care team reviews every submission and will call or email you back within one business day to confirm details and next steps.
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Most Insurance Accepted Including Medicare We'll verify your insurance before your first visit so there are no surprises. Medicare, Medicare Advantage, and most commercial plans accepted.
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Serving San Antonio TX 78240 & Surrounding Areas We visit patients at home, in skilled nursing facilities, assisted living communities, and rehab centers throughout the greater San Antonio metropolitan area.
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Board-Certified Physician Every Visit Every visit is conducted by Dr. Shiv Goel, MD — Internal Medicine and Critical Care specialist — not a nurse or PA.
Find Us in San Antonio, TX
Our administrative office is located in northwest San Antonio. We serve the entire metro area through physician house calls and facility visits.
San Antonio, TX 78240
| Monday – Friday | 8:00 AM – 5:00 PM |
| Saturday | By Appointment |
| Sunday | Closed |
GPS Coordinates: 29.5574° N, 98.6103° W
Are You a Hospital, SNF, or Facility Looking to Partner?
Prime Vitality Health works directly with hospitals, skilled nursing facilities, assisted living communities, hospice organizations, and discharge planning teams across San Antonio. Our streamlined referral process helps reduce readmissions, improve post-acute outcomes, and ensure your patients receive board-certified physician care at the bedside. Fax referrals, access our referral portal, or call our clinical line directly.
We partner with facilities to provide on-site physician visits, medication reconciliation, wound care, and transitions-of-care management — all billable through Medicare and most insurance. No contracts required to get started.
Frequently Asked Questions
Everything you need to know about scheduling, insurance, service areas, and partnering with Prime Vitality Health. Don't see your question? Call us at 210-251-4911 and we'll help.
How do I schedule a physician house call?
Scheduling is easy. You can call us directly at 210-251-4911 (Monday–Friday, 8am–5pm), complete the contact form on this page, or email contact@primevitalityhealth.com. Our care team will reach out within one business day to confirm your appointment, verify insurance, and answer any clinical questions. Learn more about our visiting physician services.
What insurance plans do you accept?
Prime Vitality Health accepts most major insurance plans, including Medicare and many Medicare Advantage plans. We also work with a broad range of commercial insurance carriers. Call us at 210-251-4911 before your first visit and we'll verify your specific benefits — there are no surprise fees. Private pay and concierge options are also available through our concierge medicine program.
How quickly can I get a home visit?
We aim to respond to all new patient inquiries within one business day. For urgent clinical needs, calling us directly at 210-251-4911 is the fastest path — our care team will prioritize your scheduling. Hospitals and facilities referring patients can expect same-day or next-day review by our clinical team. Between visits, patients can connect through the TimeVitality.ai telehealth platform.
What areas in San Antonio do you serve?
We serve patients throughout the San Antonio metropolitan area, including ZIP codes 78240, 78249, 78230, 78250, 78238, 78239, and surrounding communities such as Helotes, Leon Valley, Converse, Universal City, and Schertz. Our visiting physician provides home visits, SNF rounds, ALF visits, and nursing home care across the greater San Antonio region. Not sure if your location is covered? Call us at 210-251-4911 — if we can get there, we will.
Can I refer a patient from my hospital or facility?
Yes — hospitals, skilled nursing facilities (SNFs), assisted living facilities, LTAC hospitals, rehab centers, and hospice organizations are all welcome to partner with us. You can fax patient referrals directly to our secure clinical platform, or visit our referral partners page for full instructions and downloadable referral forms. We accept referrals for post-acute physician follow-up, advanced wound care, medication management, and transitions-of-care visits. Our goal is to reduce readmissions and improve outcomes for your patients.